Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

• Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
• Insurance claim forms
• Prescriptions for taking medication abroad
• Private sick notes
• Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Where fees are payable, these must be paid at the time of booking your appointment.

Cheque, cash or card payment accepted via reception.

The practice nurses are available Monday to Friday between 08:45 and 18.00. Nurses are qualified to give advice on minor conditions, including accidents, dressings, injections (including holiday vaccinations) blood and other tests including cervical smears. They are happy to advise you on any aspect of healthy living. Please book appointments by calling the appointments line.

All services require an appointment. The treatment area is closed between 12:30 and 13:30.

Please be aware that patients may be waiting for several different clinics. Therefore, they may arrive after you and be seen before you. All patients are seen in order of arrival, except where urgent medical attention is required.

These are carried out by practice nurses and doctors. Please remember to tell the receptionist if you are booking a cervical smear.

Our Advance Nurse Practitioners and Physicians Associates are trained to manage a range of minor illnesses including coughs and colds, headaches, etc. If you call for a same-day appointment, our operator will ask what the problem is. They will triage most minor illnesses to a trained clinician to deal with.

Certain doctors are qualified to carry out minor operations including joint injections. Most of these operations are carried out in the treatment area. Please make it quite clear to the receptionist if the doctor has advised you that you require a minor operation. These often need a longer time than an ordinary appointment.

Influenza vaccination is recommended for patients with heart, lung or kidney disease, diabetes and for patients in residential care and those aged 65 and over. Vaccinations start in October/November depending on when vaccines are available.

The doctors and practice nurses run specialist clinics to keep a check on longstanding medical problems, including Diabetes, COPD, Asthma, Learning disabilities and High Blood Pressure. These clinics are not bookable directly. Patients are called for review.

Immunisations for pre-school children are run weekly, usually on a Thursday morning.